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Dubai United Arab Emirates
E3 CX Conference
Designed for Connection
Priceless connections. Practical experiences. Futuristic solutions. Everything you need now, and next, is right here at E3CX 2026.
A two-day, interactive CX conference where you don’t just hear what’s next – you learn what works, connect with the right people, and leave knowing how to move forward.
INTRODUCTION
E3 CX – Designed for Connection is not a conference about customer experience. It is a live demonstration of what great experience feels like.
Over two days in Dubai, you won’t just listen to talks. You’ll move through an interactive journey designed to inspire, provoke, connect, and activate.
This is where CX, AI, and human connection meet – in a format that is engaging, future-oriented, and deeply relevant to the real challenges organisations face today.
WHY YOU SHOULD ATTEND
Because the real question is not “What is happening in CX?” It’s where do you go next, and how do you move forward?
At E3 CX - Designed for Connection, you will:
- Leave inspired, equipped, and connected
- Learn what actually works through real cases and practical tools
- Make sense of AI and future CX trends and translate them into action
- Build relationships that help you move forward
WHO SHOULD ATTEND?
CX Leaders & Managers
Digital, Innovation & Transformation Professionals
CX Practitioners & Change Makers
WHAT MAKES THIS FORMAT DIFFERENT?
Interactive Keynotes
Story-driven, engaging, and designed for participation.
Practical Experiences
Arena-style plenaries, Sharing Circles, hands-on labs, and audience voice moments.
Priceless Connections
Curated networking, structured conversations, and shared rituals that build trust and community.
Explore Futuristic Solutions
SHARING CIRCLES
Participants are automatically placed into two small Sharing Circles (6–8 people), identified by a badge code. No sign-ups or logistics are required. These circles foster reflection, peer learning, networking, and co-creation. Having two circles ensures broader connections and deeper relationships.
The result: real connection, not just business cards.
OVERVIEW
CX & AI Masterclass
Pre-Conference Workshop
Before the conference begins, step into a focused space for exploration, collaboration, and actionable insight.
In this two-day CX & AI Masterclass, you’ll work with experts to understand how AI can meaningfully support customer experience, not as hype, but as a practical element of your go-forward strategy.
This is a hands-on workshop designed to help you:
- Make sense of AI in a CX context
- Explore real use cases and implications
- Translate insight into clear next steps for your organization
The masterclass can be booked as a standalone workshop or as part of a special E3 CX Conference package.
Agenda Preview
- Opening session & Sharing Circle activation
- Interactive keynotes & audience voice moments
- Co-creation labs and breakouts
- Reflection, dialogue, and structured connection
- A closing moment that anchors learning and relationships
- Morning activation & peer reflection
- Future-focused keynotes and applied learning
- Hands-on labs and collective sense-making
- Final Sharing Circle ritual & E3 CX Award
- Closing ceremony and a look ahead
Choose Your Pass
Select the perfect ticket for your needs and gain access to exclusive sessions, workshops, and more.
FAQs
Is this a typical conference?
No. Expect interaction, dialogue, reflection, and co-creation.
Will there be sales pitches?
What will I leave with?
Contact Us
- +971 50 737 9850
- info@e3cx.live
Location
- 215, Office Court Building, Oud Metha, Dubai, UAE
Join the Future of CX & AI Innovation
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